Monday, October 4, 2010

Old tech fail or Why is my Mcdonald's backwards?

I'm not sure this was a mistake or someone thought this was a good idea. They tore down the McDonald's 2 blocks from my house so they could build a new "better" one. First of all, it doesn't look any bigger, but here's the thing. Did the contractor look at the blueprints upside down?

What do I mean? It's on a major crosstown boulevard, but the entrance is in the back. Huh? The drive-thru is in the front, parallel to Blossom Hill Road. The outside patio is on the right, with a small one door entrance. In the back is a parking lot with the main entrance.

Mind you, there's a high school 2-3 blocks away. Think they might walk there? Plus, it didn't need a separate parking lot because it's in a shopping center with a very large lot supporting a CVS, & several restaurants.

So what's the tech? Why they designed it this way. Again, it's no bigger than the one they tore down. The old one had a kid's playground, this one doesn't. The old one didn't have a drive-thru, this one does, so I guess that's an improvement. But why spend the money if you are not improving? Yeah, people had jobs for a while to build it, but they're gone now.

Any time you do something, it needs to be moving forward. The Jack in the Box a block away is small (remodeled but that's all), but it has a kiosk inside, so you can place an order without having to wait for the next order taker to get to you. That's actually kind of cool. But most fast food restaurants don't do anything to move things along. Or most restaurants period. The most high tech thing is the little buzzers some places give you to tell you when your order is ready.

I don't think it's a backlash against technology. I just don't think the designers think about it. There needs to be a new system to create more convenience for people, but someone will always be against it, or not even think of it.

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